The research takes the view that retail banking is now at an inflection point and those banks who are the first to take true advantage of technology to establish new routes to market, and deliver exemplary online customer services, will emerge as the clear leaders.
In recognition of these market realities Synectics Solutions and Yoti are searching for a UK bank to pilot a ground breaking retail banking customer acquisition proposition that will;
The document, available for download now, outlines an invitation to get involved in project ‘Endeavour’ and gives a brief overview of the details of the project for those banks agreeing to take part in the pilot.
1. McKinsey | Rewriting the rules: Succeeding in the new retail banking landscape