Podcast - Episode Three Innovation and Future Outlook

Podcast
Navigating the Fraud Landscape in Commercial Insurance: Insights from Industry Experts

Episode Three: Innovation and Future Outlook

In this episode, we explore the cutting-edge technologies transforming insurance fraud prevention. From machine learning to AI-powered document verification, discover how innovation is reshaping the fight against insurance fraud whilst enhancing customer experience. Learn how leading insurers are combining innovation, data sharing, and collaboration to create more robust fraud prevention strategies.

Topics Covered:

• The customer journey from first notification of loss through to claim settlement
• Key differences between personal and commercial lines fraud strategies
• The challenges of validating commercial organisations versus individuals
• How digital trading platforms are transforming data collection
• The evolution of broker-insurer relationships in the digital age

Duration: 15 minutes 12 seconds

Don't have time to watch the video? Listen to the audio version of the podcast on Spotify.

Talk to our fraud experts about how you can maintain robust fraud prevention controls while delivering excellent customer service, click here.